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Volcom AURA STONEY 16"

60,00 €

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Shipping and returns

We offer free shipping to all orders above 100€, with destination Spain.

Delivery times*

DestinationEstimated time (since parcel is
given to the carrier)
Europe 5-10 days
Canary Islands 48h - 72h
Spain & Andorra 2-5 days
Orders are sent by Correos postal service and you will receive a tracking code to check the shipment status. Correos de España

* These periods are calculated on working days (Monday to Friday), Korner Street makes ​​no shipments on holidays, Saturdays, or Sundays. Delivery times are approximate and they are refered to the time it takes for your parcel to arrive since we give it to the carrier (Correos). Please note that shipments are sent two days per week (see next section).

In the event that there is any stock shortage or unavailability of an article, Korner Street will immediately contact you to communicate this and give you a new deadline or, if not possible to serve the product, to cancel and refund the order. In any case, a delay in delivery at times does not entitle the customer to demand any compensation.

Shipping days

Orders placed on our website are shipped on Tuesdays and Fridays of each week. If these days coincide with holidays the orders will be shipped the next business day. We have several warehouses, therefore sometimes the preparation of a particular order may be delayed a few days while we move the merchandise.

If you choose to pay by bank transfer, after completing the order you shall send a copy of the bank receipt by email to info@kornerst.com or just wait until we receive the payment. When paying by bank transfer, the parcel preparation will not begin until the transfer has been confirmed.

Shipping costs

Shipping rates are automatically calculated according to the weight of the products. Here is a just an example:

WeightZone AZone B
Up to 1 kg 25,26 € 27,32 €
Up to 2 kg 27,94 € 30,91 €
Up to 3 kg 30,62 € 34,50 €
Up to 4 kg 33,30 € 38,09 €
Up to 5 kg 35,98 € 41,68 €
Up to 6 kg 38,66 € 45,27 €
Up to 7 kg 41,34 € 48,86 €
Up to 8 kg 44,02 € 52,45 €
More than 8 kg 46,70 € 56,04 €
  1. EUROPE ZONE A: Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Netherlands, Ireland, Island, Italy, Lituania, Luxemburg, Norway, Portugal, Slovakia, Slovenia, Swiden, Switzerland and United Kingdom.
  2. EUROPE ZONE B: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greenland, Hungary, Isle of Man, Faroe Islands, Latvia, Liechtenstein, Macedonia, Malta, Moldova, Monaco, Montenegro, Poland, Romania, Russian Federation, San Marino, Serbia, Turkey, Ukraine and Vatican City.

Remember, shipping is FREE for orders over 100€ and destination Spain!

WeightCanary IslandsMainland Spain and Andorra
Up to  1 kg 4,95 € 6,95 €
Up to  2 kg 4,95 € 6,95 €
Up to  3 kg 5,95 € 8,95 €
Up to  4 kg 6,95 € 9,95 €
Up to  5 kg 6,95 € 10,95 €
Up to  6 kg 7,95 € 11,95 €
Up to  7 kg 7,95 € 12,95 €
Up to  8 kg 9,95€ 14,95 €
Up to  9 kg 9,95€ 17 €
More than 9 kg 10,95 € 18 €

Returns

In cases where the item has any damage, or that the specific characteristics available for selection were not the chosen ones, you can request a change. Likewise, if you want to change an item for personal preferences, you can do it.

To make any change, you must contact us no later than 14 days after delivery arrival. You can write to info@kornerst.com.

To make a change, just access your account and, under "Order Details", select the product to be returned stating the reason. We recommend sending an email to info@kornerst.com, indicating the order number and the product to be changed (you can find this data under "My Account ❯ Order History"). You can also contact us by any of our means of contact. The returned goods must be sent in original condition, unused, properly packaged and postage prepaid to KORNERST: KORNER STREET, S.L. - www.kornerst.com, Bethencourt Alfonso, 35, 38002, Santa Cruz de Tenerife.

* Shipping costs for products with defects and damages shall be borne by Korner Street. Shipping costs for color or specifics changes, wich the client wants to do after receiving the product, shall be borne by the buyer.

Withdrawals

The withdrawal period deadline will finish after 14 days after you or a third party of your trust, different from the certified transporter, adquired possession or the goods bought at our online store.

To exercise the right of withdrawal, you must notify name, full address, order reference and, if available, telephone number, fax and email. Your decision to withdraw from the contract by an unequivocal statement (eg. a letter sent by mail, fax or email). You may use the model withdrawal form, although its use is not mandatory.

You also have the option to electronically fill in and submit the model withdrawal form or any other unequivocal statement through our website. If you use this option, we will communicate without delay, in a durable medium, the receipt of such a withdrawal.

Only the return of new products that have not been used will be admitted. The returned product must be accompanied by packaging and accessories in perfect condition, as they reached the customer. In the case of sealed product, your return will not be accepted if the seal has been opened.

For incorrect shipments, you must notify Korner Street within the time limits to give us cover the costs of the return and / or to make the change.

To meet the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Consequences of withdrawal:

In case of withdrawal on your part, we will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive mode of ordinary delivery that we offer) without undue delay and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

We will proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any fees as a result of reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of the return thereof, depending on which condition is met first. The goods must be returned in perfect condition and in their original packaging.

You should bear the direct cost of returning the goods.